In a quote given to the Mirror ahead of its story on the dreadful entertainer that AEIOU provided for our little girl’s 5th birthday party – and then refused to give a full refund for… see full story here – the children’s entertainment agency has lied, distorted the truth, and tried to pass the blame onto us, rather than finally admitting that they could have made a bad situation a whole lot better if they’d been respectful to the fact that a little girl’s 5th birthday party was ruined by them and refunded the full £175 fee.
See my comment in CAPS – the CAPS aren’t me shouting, it’s just the easiest way to bash this post out between running a business and parenting!!
See below quote from AEIOU Parties…
Alex Domingo, regional manager for the AEIOU Parties in London said Luci did not have permission to publish the photos on the internet.
THAT’S BECAUSE I DON’T NEED PERMISSION. THEY ARE MY PHOTOGRAPHS AND I HAVE FULL COPYRIGHT FOR THEM. CHECK YOUR FACTS ALEX.
He said: “Really we wouldn’t like to get into any more discussions with Miss Luci. We spoke to her, we tried to fix everything so that she was happy in the end.
NO YOU DIDN’T ALEX.
YOU MAY HAVE SAID ‘SORRY’ A FEW TIMES, BUT HOLDING ONTO HALF THE FEE AND HIDING BEHIND TERMS & CONDITIONS THAT HADN’T BEEN ISSUED AT TIME OF BOOKING AND DON’T APPEAR ON YOUR WEBSITE, IS NOT TRYING TO FIX ANYTHING. IT’S SIMPLY POCKETING JUST UNDER £90 FOR PROVIDING A SHOCKINGLY AWFUL SERVICE.
“The pictures were not taken with the permission of the entertainer and she is now a little upset about the publication of those pictures.
ANSWER THIS ALEX – IF THESE WERE PICTURES THAT SHOWED HER IN A GOOD LIGHT WOULD YOU STILL BE GRIPING ON ABOUT PERMISSION, OR WOULD YOU BE HAPPY FOR THEM TO BE SHARED VIA SOCIAL MEDIA?
THE ONLY REASON THESE PICTURES ARE ONLINE IS BECAUSE OF AEIOU REFUSING TO GIVE US A FULL REFUND.
“Some of the things that she has said in her blog are not quite nice about her.
THE THINGS SAID IN THE BLOG COMMENT ON THE WAY THE ENTERTAINER LOOKED ONCE ‘DRESSED UP AS ELSA’ AND THE WAY SHE BEHAVED WHILST PROVIDING A SERVICE. NEITHER ELEMENT WAS WORTHY OF ANY POSITIVE COMMENT.
“We have nothing really to say about the party. We’ve already talked about it with her. We don’t really want to get involved any more in all this.”
OF COURSE YOU DON’T. YOU AND YOUR BIG INTERNATIONAL COMPANY WITH OVER 15 YEARS IN THE BUSINESS WOULD RATHER HOLD ONTO OUR £87.50 RATHER THAN DO THE DECENT THING.
QUITE FRANKLY YOU DISGUST ME.
YOU RUINED A LITTLE GIRL’S 5TH BIRTHDAY PARTY AND ALL YOU CAN DO IS COME OUT WITH EXCUSE AFTER EXCUSE AFTER EXCUSE AND SIT FEELING SORRY FOR YOURSELVES THAT THIS SPOTLIGHT HAS BEEN PUT ON YOU.
SHAME ON YOU.